Privacy Policy
Last Updated: September 2026
At PureStik, operated by Swastik Enterprises, we respect your privacy and are committed to protecting the personal information you provide while using our website, purchasing our products, or contacting us.
This Privacy Policy explains what information we collect, why we collect it, how it may be used, and how we protect it.
1. Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Account information, where applicable
- Information submitted through our contact forms
- Technical information such as browser, device, IP address and website usage information where collected through cookies or similar technologies
We collect only information reasonably required to operate our website, process orders and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Respond to enquiries
- Manage customer accounts
- Process payments
- Prevent fraudulent or unauthorized transactions
- Improve our website, products and customer experience
- Meet applicable legal, tax, accounting and regulatory requirements
Where consent is required for a particular use of personal data, we will process such information in accordance with applicable law. India’s Digital Personal Data Protection framework requires consent-based processing to be specific, informed and limited to the relevant purpose where consent is relied upon.
3. Payment Information
Online payments on PureStik may be processed through Razorpay.
When you make a payment, certain personal, transaction and payment-related information may be processed by Razorpay to complete and secure your transaction. Razorpay maintains its own privacy practices governing information it processes.
PureStik does not intend to directly store your complete card details, CVV, UPI PIN or other payment-instrument credentials on our website.
4. Cookies
Our website may use cookies and similar technologies necessary for website functionality, including maintaining your shopping cart, remembering preferences, managing sessions and supporting checkout.
Additional analytics or marketing cookies may be used if such services are enabled on the website.
You may control certain cookies through your browser settings. Disabling necessary cookies may affect some website functionality.
5. Sharing of Information
We may share information where reasonably necessary with service providers involved in operating our business, such as:
- Payment processors
- Shipping and delivery partners
- Website and hosting service providers
- Technology and security providers
- Professional or regulatory authorities where required by law
We do not sell customers’ personal information as part of our ordinary business operations.
6. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, legal, tax, fraud-prevention and regulatory requirements.
8. Your Choices and Rights
Subject to applicable law, you may contact us regarding your personal information, including requests to correct inaccurate information or exercise other applicable privacy rights.
Where processing is based on consent, applicable Indian data-protection law also provides for withdrawal of consent, subject to circumstances where continued processing is permitted or required by law.
9. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and PureStik is not responsible for the privacy practices of independent third-party websites.
10. Children’s Privacy
Our products and website are not intended to knowingly collect personal information from children in circumstances prohibited by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, services or legal requirements change.
The latest version will be published on this page with an updated revision date.
12. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Swastik Enterprises – PureStik
Dugri, Dugri Road, Preet Nagar,
Near Balmiki Mandir, H No. 702,
Ludhiana, Punjab – 141006, India
Phone: +91 8872231000
Email: info@purestik.co.in
Website: shop.purestik.co.in